FAQ’s

Frequently Asked Questions

First time users can click on Sign up option of our website and fill in the form providing some basic information.

An order typically takes 3-4 days from the date of shipment. However you can keep a track of your order by clicking on the ‘Delivery/Track your order’ button at the bottom of the home page.

At Sanskrutisilk, we use the services of reputed courier companies like DTDC to deliver orders.

Sorry you cannot return once purchased, but you can exchange it with other same price or above saree. Simply call us upon receipt of the product and discuss about it.

Yes. You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.

Yes, we can do that, but please drop us an email from our Contact Us page beforehand with your request.

Yes, you can give different addresses according to your convenience.

You need not be. We accept payments through PayUmoney which are highly secured payment systems and everyday thousands of transaction happen through these payment gateways.

No, we do not accept personal cheques.

Yes, just email us before doing so & we will give the details.

Yes, Occasional discounts are given by Sanskruti silk.

  1. PayUmoney – This is the default option for all the payments, you get this option at the end of checkout procedure. This is best option for Indian customers who want to use Credit/Debit card or even bank transfer option. PayUmoney is one of the top payment gateway in India

You can buy a gift card by clicking on the gift cards, at the bottom of the home page and we will guide you through the procedure.

The gift card has lifetime validity.

Our products catalogue is updated once in two weeks according the season and demand.

No, shipping within India and outside India the charges are calculated after you enter the address while checkout.